1. How do I place an order?

We request all orders to be placed by either in person at one of our locations, by phone with customer service or by submitting Place Order form located on the style pag.e Once online order is placed, a customer service representative will contact you to confirm the order and fabric prior to the start of production.

2. How can I receive selected fabric swatch?

Once the order is placed, customer service representative will mail you up to 12 fabric cuttings for your final approval.

3. How soon can I receive a Furniture Collection item?

The production time of an ordered item is based on the fabric availability at the time of the order. We will confirm the availability when the order is placed and advise you of the status. Assuming the fabric is in stock, most orders are ready within approximately 6-8 weeks. Shipping time is separate and depends on the method of shipping and location it will be delivered to. Customer service can offer more information regarding the shipping times.

4. How will my order be packaged?

We package each item with heavy gauge plastic bags and the proper padding to arrive in like new condition.

5. How do I track my order?

You can track your order by calling or sending customer service an email and we will gladly forward the freight information so you can keep up to date on the shipping progress of your order once it has left the factory.

6. What is your return policy?

Because each item is custom made according to your specific request, we do not accept returns. We do however warrant our product for workmanship defects according to our warranty policy.

7. How do I measure correctly?

It is important that you always measure accurately before you place your order. Consider the proportions of the room and determine what height, length and depth of sofa would look best in the space. If you are uncertain, mock up a footprint on the floor using masking tape and take measurements. Important: Measure the heights widths and diagonal depth of any hallways and door accesses, as well as the entry clearance. Compare the dimensions of your residence and your furniture piece. Please, view detailed instructions here

8. Why is your furniture so low priced?

We take pride in the value we offer our customers. We are able to offer the high level of quality at such a low price by selling direct from the manufacturer thus saving the cost of traditional retail overhead expenses. We also market our product using low or no cost online advertising methods that aids in keeping our expenses to a minimum. In addition, referrals are a large part of our monthly business, this is our

9. What is microfiber made of?

Polyester is the most common material used for making microfiber, but nylon is sometimes used as well. The properties that make microfiber such a great material for sofas, loveseats and chairs comes from the fibers being so small and tightly knit. This attribute helps to keep your microfiber furniture clean by not allowing dust or other allergens to sink through the fabric.

10. What is the difference between microfiber and microsuede?

The difference between microfiber and microsuede is like the difference between a bird and a sparrow. Microfiber is a more general term referring to a material made of fibers smaller than 1 denier, which makes them thinner than silk. Microsuede is a type of microfiber designed to have qualities similar to suede.

11. Is microfiber furniture stain-proof?

Not exactly. Microfiber furniture is stain-resistant, which means that when you spill something on your microfiber sofa, the tight-knit weave of microfiber causes any liquids to bead instead of immediately soaking into the fabric, giving you the chance to get some paper towels and clean up the spill before it can stain. This way you can prevent permanent stains on your sofa, loveseat or ottoman.

12. How do I clean microfiber furniture?

Because microfiber furniture is stain-resistant, it tends to stay fairly clean. You will want to keep it free of crumbs and dust. A vacuum with a soft-brush attachment will do this job. Deep-cleaning your microfiber furniture is fairly simple but does require you to use a product designed specifically for cleaning microfiber, which you should be able to find at a furniture store. Avoid cleaning your microfiber furniture with just water. Even though water beads on microfiber furniture, too much water can waterlog your couch and leave water stains.

13. Are there differences in the construction of microfiber furniture and furniture using other fabrics?

No. Microfiber furniture is constructed in essentially the same manner as leather or traditional fabric upholstered furniture.

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