About us

 

OUR TRADE PROGRAMS

We love to collaborate with trade professionals, from seeing homes beautifully transformed to watching brilliant commercial projects come to life. Our trade programs offer all the personalized service, products, and custom details you need to execute your vision seamlessly.

THE PERKS

Our Designers recieve % off retail prices, priority production (2-4 weeks), access to hundreds of styles not featured on the website, insider previews of new upcoming styles and clearance items, access to our COM Program, free unlimited swatches, and a team of upholstery specialists to answer questions, track down products, and make your job that much easier.

Your Space Furniture: Custom Sofas

 

Height of the sofa

  • You can change it  with the height of the legs.

If short on space but need maximum sitting area

  • Think about having no arms on your sofa.

If you live in an upstairs apartment

  • The size of your sofa should be determined by the width of your door frame, the stairs, the height of the elevator doors .

Accent pillows

  • Can be used to blend with your decor,  and provide additional back support.

For entertaining and conversation

  • A U-shaped arrangement allows face-to-face contact while giving each person a comfortable seat . It isespecially functional in large or open rooms, a three-sided configuration defines the area and brings a feeling of intimacy.

Fabrics best for children and pets

  • Look for synthetic materials like polyester, nylon, and acrylic and avoid natural fibers like cotton and rayon which are more likely to sbsorb stains. Avoid weaves and intricate fabrics which are easier for claws and fingers to snag, and often make hair removal more difficult.

For family lounging and relaxing

  • Adding a chaise to one end of your sofa makes it even more comfortable. Your sofa becomes an L-shape that’s the ideal space for one or two people to read, nap or simply stretch out.

If you are looking for very sharp lines

  • Use 100% foam on your cushions (no feathers). Feather fills make cushions slightly more rounded

If you don't want the corner piece

  • Think about placing and ottoman in the corner .

We do not sell in stores, we sell to stores and online. Since we don't have retail showroom expenses, we are able to offer top quality 100% made in USA stop quality sofas at much lower prices. So, don't miss the opportunity to go directly to manufacturer and order a quality sofa bench-made to your exact dimensions and specifications.


PICK A STYLE: The first step in ordering your custom sofa is selecting a template frame to start with. At Your Space Furniture we work from hundreds of templates provided by our four small Los Angeles factories. Most of these templates are very customizable. You can either pick one of our styles or create your own by combining different sofa design. Most of our sofas can be made slipcovered or upholstered with a skirt. Don't see exactly what you are looking for? No problem! E-mail us a picture of the style you are looking for and we will replicate it.


DECIDE ON CONFIGURATION: Almost all styles at Your Space Furniture can be built in 24 different configurations to fit your space and budget. Please, contact our Customer Service for more detailed information on the dimensions and pricing.


SIZE TO FIT: Almost every style at Your Space Furniture can be customized to an inch in width, height, depth, seat height, arm height, cushion configuration, and even the front panel. So, measure your space to determine the exact size of the sofa you need and e-mail it to us for review and price adjustment. Since not every style looks great in every size or as a sectional, we can help you make slight adjustments to ensure the aesthetic and quality aspects of the style are not compromised.

FIT THE SEAT: It is very important to make sure your sofa is as comfortable as it is beautiful. To ensure that, all our cushions can be customized in terms of firmness and comfort level. Please, view Options section to learn more about different cushion types or call Customer Care for more information.


SELECT THE FABRIC: It is impossible to find the right fabric by just looking at a picture! That is why we provide free fabric swatches for your “in person” selection. The fabrics you see on our website are the small fraction of the fabrics that we actually carry. Please, contact Customer Service to request fabric samples to be mailed to you.


FINISHING TOUCHES: Since all sofas we make are 100% custom, you can chose any leg style, color, seaming, and nail trim finish to personalize your design. The decorative options that we offer are not limited to what is shown on our website. Please, contact Customer Service for more information.


PLACE AN ORDER: All orders are placed via E-mail or over the phone. Prior to production, you will receive manufacturing specs sheet for your final style and dimensions review.


PAYMENT: We work on 60% deposit
 basis that is due when the order is placed. Upon placing the order, you will be provided with an invoice and secure payment link. We accept any form of payment except American Express.


LEAD TIME: Our standard lead time is 3-6 weeks depending on the season and fabric availability. Most orders are completed in 4 weeks.


COMPLETION: Upon completion, we will provide you with detailed pictures of your sofa/sectional for your final approval.


BALANCE AND SHIPPING: The 40% balance is due prior to shipping that is usually pre-scheduled 2-3 days in advance. Due to the high damage rate, we do not use LTL carriers. All our furniture is handled via specialized furniture only carrier and white glove delivery agents.

terms of sale / service

IMPORTANT: When you sign your invoice, you are agreeing to these terms of service for your purchase and limitations of warranty.

 

PRODUCT AND INFORMATION ACCURACY

Your Space Furniture (“YSF”) strives for accuracy in all aspects of our website. However, due to the nature of custom furniture business, changing product specifications and technical changes, there may be errors or omissions in product descriptions, pricing, and availability. YSF reserves the right to correct any errors or omissions and to update information at any time without prior notice.

FURNITURE DIMENSIONS

All dimensions are approximate as everything is manufactured by hand.  Dimension variances up to 2 inches are considered normal and should be expected.

ESTIMATED TIME TO BUILD

Estimates are provided to Customer as a convenience based on YSF past experience in the manufacture of similar products. No representation or guarantee is made that the product will in fact be available or delivered on any specific date.

ORDER CONFIRMATION

Once your order is submitted, an email order notification will be sent within 24 hours with the summary of your order, receipt, production time, and order # that is required to receive order status update. Upon receiving order notification a YSF representative will review your order for accuracy, pricing, and fabric availability. Should any issues or questions arise, you will be contacted by YSF to review and correct as necessary.

C.O.M. ACCEPTANCE POLICY

YSF accepts "customers own goods" for manufacturing under the following conditions: All c.o.m. fabrics must be shipped directly to our manufacturing facility and each item must have PO#. Production estimates start when the c.o.m. is received at our facility and not from the date the order is written! Not all patterns with pattern repeats require matching. It is up to customer to discuss the requirements with customer service prior to the c.o.m. being ordered from your vendor so an accurate estimate can be given. It is the responsibility of the customer to be aware of how the fabric is woven ( up the roll or railroaded) and discuss the appropriate placement on the item that is being ordered. If a pattern must be matched, it is the responsibility of the customer to discuss the matching options relating to the specific item. YSF is not responsible for any matching or fabric placement issues other than what is clearly noted on the sales order. If not noted, YSF will match and cut the fabric based on our best judgement with no recourse by the buyer. All c.o.m. yardage estimates are based on our best judgement. Due to the custom nature of our business, occasionally some additional yardage my be required. YSF is not  liable for the cost of additional c.o.m. yardage if required. All thread used will be at the discretion of YSF unless c.o.m. thread is submitted and approved by YSF.

 

INITIAL PAYMENT

The customer acknowledges that the custom furniture they are ordering will be built to suit to their specifications and that actual damages likely to result from their breach of these Terms of Service would be impracticable or extremely difficult to fix the actual damages on the date of this agreement and would be difficult for YSF to prove.  The parties intend that customer payment of the Non-refundable Deposit would serve to compensate YSF for any breach by the customer of their obligations under these Terms of Service, and they do not intend for it to serve as punishment for any such breach by the customer.

CANCELLATION/RETURN POLICY

YSF will allow order cancellations for 48 hours after invoice had been signed and non-refundable down payment has been received.  After 48 hours, YSF WILL NOT accept order cancellations and the non-refundable deposit will not be refunded.  This is necessary because of the nature of the order being custom.  YSF does not accept returns on any custom ordered product.

DELIVERY TIME

One to two weeks prior to delivery, YSF will contact customer to collect the balance on the order. From then on, a Third Party Shipper (“TPS”) will handle all aspects of the merchandise delivery. TPS will contact customer to set up delivery date and provide a 3-4 hour window of time for delivery of the furniture. Due to complicated delivery schedules, YSF is not able to guarantee a specific delivery time. At the customer’s request, the TPS will contact the customer approximately 1 hour prior to the scheduled delivery.

FURNITURE RELEASE

Full and final payment (including sufficient time for personal checks to clear) is required prior to release of furniture for delivery or pickup.

DELIVERY GUIDELINES

Prior to Delivery Day: We realize things may happen that require changes to your schedule. Please note we do need 48 hours advanced notice to change a delivery appointment.
Note: Please, communicate if you have challenging roads, driveways or other access points that would be difficult for delivery trucks. Be sure to find out any requirements for access to buildings that have specific delivery instructions, such as deliveries allowed only during certain hours, dedicated freight elevators, etc.
Delivery Day: Please clear the way! Have a pathway cleared through your home to the room in which the furniture will be placed. If you requested White Glove Delivery, our professionally trained delivery team will unwrap, place, and assemble your new furniture in the appropriate room. Please note delivery team cannot rearrange existing furniture, connect or disconnect electrical equipment, hang mirrors or wall art.

DEFECTIVE ITEMS

Upon receiving an order, Customer shall promptly check for shipping damage or other defects.  If damage occurred to the shipping and packaging containers (boxes, etc.), Customer should note the damage on the freight bill before signing the freight bill. If damage has occurred to the furniture during shipment, customer must refuse the shipment and immediately notify YSF staff. Notification to YSF of hidden damage or problems shall be provided within three (3) business days of receipt. If damage is verified, YSF will repair, replace, or send new parts at our expense, in our sole and exclusive discretion. Shipping is handled by a TPS.  The TPS shall be solely responsible for any damages occurring in transit, according to the policies of the TPS. YSF shall have no liability or responsibility for damage occurring through the acts or omissions of the TPS.

WARRANTY

The manufacturer’s written warranty applies to all YSF or other merchandise sold. The manufacturer warranty is in lieu of all other warranties, whether written, oral, or implied. The customer should inspect the merchandise at the time of delivery. Any damage or defects should be noted, photographed, and reported to YSF and TPS immediately. YSF reserves the right to inspect, repair or replace this merchandise at its discretion.

SUPPLEMENTAL FURNITURE PROTECTION PLAN

If you have purchased the Guardsman supplemental Fabric Plus protection plan, all accidents must be reported directly to Guardsman within five (5) days of occurrence. For further instructions, refer to the Protection Plan warranty contract.

ENTIRE AGREEMENT

This agreement, together with signed invoice constitutes the entire understanding and agreement of the parties. This agreement supersedes all prior negotiations, discussions, correspondence, communications, understandings and agreements between the parties relating to the subject matter of this agreement.

GOVERNING LAW AND JURISDICTION

THIS AGREEMENT IS GOVERNED BY AND SHALL BE CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA, EXCLUDING ANY CONFLICT-OF-LAWS RULE OR PRINCIPLE THAT MIGHT REFER THE GOVERNANCE OR THE CONSTRUCTION OF THIS AGREEMENT TO THE LAW OF ANOTHER JURISDICTION. THIS AGREEMENT ALSO CONTAINS A MANDATORY ARBITRATION PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR ANY OTHER COURT PROCEEDINGS, OR CLASS ACTIONS OF ANY KIND. EACH PARTY HEREBY IRREVOCABLY WAIVES ANY AND ALL RIGHT TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED HEREBY.

 

 

 

The Your Space Furniture extends to it’s customer’s our “Rest Assured Warranty”. It offers the comfort of knowing the furniture purchased will last, and that it was manufactured to the highest standards for our customer. This warranty does not apply to furniture that has been abused or used in a business environment and/or for commercial purposes. The warranty only applies to furniture used for normal residential purposes. Our warranty does not cover products sold in “distressed” or in “as is” condition, or products sold to a third private party, products purchased from another retailer, or any other form of reseller not authorized by Your Space Furniture to sell our products. All of the warranties set forth herein are subject to these warranty limitations.

FRAME AND SPRINGS

Frame and springs are warranted for the life of the product under normal use conditions. In the case of manufacturing defect, Your Space Furniture will determine whether to repair or replace the item. Any accidental damage to the springs and frame due to misuse is not covered under this warranty.

SLEEPER SOFA MECHANISM

Sleeper mechanisms are warranted for one year against manufacturing defects.

SEAT CUSHION CORE

The standard HR foam or spring seat cushion core is warranted for the life of the product against loss of resiliency. All foam cushions require a normal break in period of approximately two to three weeks of regular use to achieve it’s normal comfort level.
Cushion Care and Performance Characteristics: While seat foam will soften and compress somewhat, it should not lose it’s normal resiliency – the ability to recover from compression. Polyester wraps, down blend and synthetic blends surrounding the foam core will, over time, lose some of the initial loft, which may contribute to cushion flattening and possible seat cover wrinkling. Our softer and more casual cushions will, by design, flatten somewhat, wrinkle and soften and are not to be considered defective, as this is the nature of the product. We suggest you fluff these cushions as you would fluff a down and feather pillow you sleep on. You can prolong the cushion life and keep your cushions looking fresh by turning and rotating them regularly. You may also want to regulate the cushion core and polyester or down blend wrap by unzipping the casing and adjusting the fit of the core and the wrap.
Down and Feather Seat Casings
All envelopes for seat cushions or back pillows, consist of a channeled “down proof ticking” material that creates a feather barrier, however, from time to time there may be some leakage of the feathers. Our vendor uses the highest quality down proof muslin ticking available and also has a unique sewing process to minimize feather loss, this leakage will still occur occasionally and is not considered a defect, but is the nature of this product.

FABRICS

Uphostery fabrics, including slipcovers, are under warranty for (1) year against seam slippage, fraying and dye transfer, but only if the cleaning conforms to industry standard methods. This guarantee does not cover fabric wear, pile compression, wrinkling or stretching, fading, pilling or shrinkage due to machine washing of slipcovers. We also do not warranty exact fabric color at the time of order, as dye lots vary. COM fabrics provided by the customer have no warranty. ***NOTE: Coprehensive 10 Year fabric and leather warranty against stain, spils, tears, and rips is available at additional cost.

LEATHER

The finest leathers are full aniline dyed. Only the top 5% of hides, which are relatively free from gross surface imperfections, can be made into full aniline leather. Most Your Space Furniture leather patterns are full aniline. These are full top grain leathers that have been soaked in transparent, non-toxic aniline dye and have no subsequent pigmented finish coats applied. In other words, the color has not been “painted” onto the surface. The aniline dye penetrates the hide with color, allowing the natural grain to sow through. A soft mellow hand, characteristic of Your Space Furniture leather, us the result of tanning done with such minerals as chromium salts.
Aniline leather has natural markings including heal scars, neck and belly wrinkles, scratches, insect bites, and brands that may vary from hide to hide in the same way that human fingerprints are unique. Aniline leather also exhibits natural color variation due to the leather’s ability to accept dyes differently in various areas of the hide. These markings and “character” are stamped on with heat or pressure. Accepting differences between hides means appreciating differences on individual items of furniture as well – because no item of furniture can be produced from a single hide.

BACK PILLOWS

Polyester fiber filled back pillows are under warranty for one year against loss of resiliency. Zippers and seams are warranted for one year against manufacturing defect or seam slippage.

BUTTONS

Buttons are limited to a 6 month warranty only. Where applicable, Your Space Furniture will have a service technician repair this in the home or the customer may need to take the item to a local upholsterer and Your Space Furniture will absorb the pre approved cost of repairs not including any transportation cost for the six month term only.

WARRANTY SERVICE

Please, contact Customer Service to request service under the provisions of this warranty. Certain defects can be repaired in home. But, if the repair cannot be completed in your home, arrangements must be made to transport the furniture to the place of repair. This warranty does not include the cost of transporting the furniture to and from the factory service center after 1 year from the date of purchase. The original purchaser is responsible for all shipping and transportation costs after one year from purchase date and is responsible for properly packaging the item so it is not damaged in transit.

 

PRIVACY POLICY

INFORMATION WE COLLECT

For each visitor to our website, Your Space Furniture web server automatically recognizes a visitors domain name, IP address, browser type, access times and referring website addresses. Also, we collect and store any information provided to us via forms or emails. We will not sell, rent, or share your 

PERSONAL INFORMATION

Your Space Furniture collects and uses information to operate the Your Space Furniture website and deliver the services you have requested. Any information provided to us via Your Space Furniture website, including emails, can be used by Your Space Furniture for research, analysis, and internal statistics. From time to time, we may also use this information to contact you in regards to a question that you have asked, or to ask for feedback. Your Space Furniture does not exchange customer contact information with other companies.

WITH RESPECT TO COOKIES

Your Space Furniture uses cookies to store visitors preferences, record session information, such as items that consumers viewed, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site. From time to time, Your Space Furniture may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes. Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address or contacting us via telephone.

SEQURITY OF INFORMATION

Your Space Furniture has the appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. We secure all personal information from unauthorized access, use or disclosure. Your Space Furniture secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

TERMS OF USE

Welcome to http://www.yourspacefurniture.com. Please take a few minutes to review the following Terms of Use of our site. Your use of our site constitutes your agreement to follow these Terms of Use and to be bound by them.

INACCURACY DISCLAIMER

From time to time there may be information on our website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Your Space Furniture reserves the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

PRICING ON OUR SITE

Your Space Furniture is dedicated to providing quality products at a competitive value. Pricing of products offered on Your Space Furniture website are valid only in the continental United States.

THESE TERMS AND CONDITIONS MAY CHANGE

Your Space Furniture reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of our website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed.

DISCLAIMER

The Your Space Furniture website and all content available on its website are provided on an "as is" basis without warranties of any kind, either expressed or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this website, that your use of this website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this website, and that Your Space Furniture shall not be liable for any damages of any kind related to your use of this website.

COPYRIGHT NOTICE

All of the Content you see on Your Space Furniture website, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Your Space Furniture, one of our affiliates or by third parties who have licensed their materials to Your Space Furniture. The entire content of this website is copyrighted as a collective work under U.S. copyright laws. The Your Space Furniture website is intended solely for personal, noncommercial use by the users of our site.

You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non-commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Your Space Furniture reserves complete title and full intellectual property rights in any content you download from this website.

COLORS

We have done our best to display as accurately as possible the colors of the products shown on Your Space Furniture website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

Local delivery in the Dallas / Ft Worth area. Local delivery is $95 for up to 4 pcs based on ground floor or maximum of one flight of stairs. If the items can fit inside an elevator, then the delivery is also considered a standard delivery. Each flight of stairs over the first floor is charged at $15 per flight. Any missed delivery appointments by the customer will be charged a second re-delivery charge.

Non Local or Out of State Deliveries

The lowest possible delivery charge would be to any type of business address, curbside or to a easy access garage or dock. If this is not an option, residential delivery is also an option. Please contact us for a personalized quote.

Please, submit this form to receive price quote based on the custom options that you select.

Request Shipping Quote Form

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